This Privacy Policy explains how gperya collects, uses, stores, shares, and protects your personal information when you use the gperya platform at gperya.ws. We are committed to handling your data responsibly, transparently, and in full compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and PAGCOR's applicable data governance requirements.
Our Core Commitments to You
How gperya Protects Your Personal Data
gperya uses SSL/TLS encryption across the entire platform to protect data in transit. Your account information, KYC documents, and transaction history are stored in secured, access-controlled environments with strict internal data handling policies.
gperya only collects personal information that is genuinely necessary for account management, regulatory compliance, identity verification, transaction processing, and improving the platform experience. We do not collect data we don't need.
Under the Data Privacy Act of 2012, Filipino players have the right to access, correct, delete, and object to the processing of their personal data. gperya provides clear mechanisms for exercising these rights, detailed in Section 9 of this policy.
gperya does not sell, rent, or trade your personal information to third-party marketers. Data shared with external parties is limited strictly to what is required by law, by our PAGCOR obligations, or to operate the platform on your behalf.
As a PAGCOR-regulated operator, gperya is required to maintain specific data records for regulatory reporting, anti-money laundering (AMLA) compliance, and player protection purposes. These obligations are clearly identified in this policy.
gperya will only send you promotional communications if you have explicitly opted in. You can withdraw your marketing consent at any time through your account settings or by contacting our support team, and we will stop sending promotional messages promptly.
gperya is an online casino and sports betting platform accessible at gperya.ws, operated under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). gperya is the data controller responsible for the personal information of registered players and website visitors in the context of this Privacy Policy.
This Privacy Policy applies to all personal data collected by gperya through the gperya.ws website, mobile-optimized interface, live chat support, email communications, and any other channel through which you interact with the gperya platform.
If you have any questions about how gperya handles your personal data, you can reach our Data Protection Officer (DPO) at [email protected]. Contact details are displayed as plain text and are not a clickable link.
gperya collects the following categories of personal data from registered players and platform visitors, as necessary for the purposes described in Section 4:
gperya collects personal data through the following methods:
gperya uses your personal data strictly for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, contact details | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation (PAGCOR / AMLA) |
| Processing deposits and withdrawals | Financial transaction data | Contract performance |
| Providing and improving gaming services | Gaming activity, device data | Contract performance / Legitimate interest |
| Fraud prevention and security | IP address, login history, transaction data | Legitimate interest / Legal obligation |
| Anti-money laundering compliance | Financial data, KYC documents | Legal obligation (RA 9160 / AMLA) |
| Regulatory reporting to PAGCOR | Account data, gaming activity, financials | Legal obligation (PAGCOR license) |
| Responsible gaming monitoring | Gaming activity, self-exclusion records | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Marketing communications (opt-in only) | Contact details, gaming preferences | Consent |
| Platform analytics and improvement | Technical data, usage patterns | Legitimate interest |
gperya will never use your personal data for purposes beyond those listed above without first obtaining your consent or establishing a new lawful basis, as required by the Data Privacy Act of 2012.
gperya processes your personal data under the following legal bases as recognized by Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines:
gperya does not sell or rent your personal data to any third party. We may share your data only in the following strictly limited circumstances:
gperya is legally required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities when directed to do so by law, court order, or regulatory requirement. This includes mandatory suspicious transaction reports under the AMLA and periodic regulatory reports to PAGCOR.
To process your deposits and withdrawals, gperya shares the minimum necessary information with payment providers including GCash, Maya, BPI, BDO, UnionBank, Metrobank, and other processors. These providers act as data processors under binding agreements and are authorized to use your data only to complete the relevant transaction.
gperya may engage accredited third-party identity verification service providers to assist with KYC document checks. These providers process your data solely for verification purposes and under strict data processing agreements aligned with RA 10173.
gperya works with cloud hosting providers, game software providers, customer support platform operators, and cybersecurity service providers who process data on our behalf. All such providers are bound by data processing agreements and are prohibited from using your data for their own independent purposes.
In the event of a merger, acquisition, or transfer of gperya's business operations, your personal data may be transferred to the successor entity. You will be notified of any such transfer via the email address registered on your account prior to your data becoming subject to a different privacy policy.
Important: gperya will never share your data with third-party advertisers, data brokers, or marketing networks. Any sharing of data is strictly limited to what is necessary for the purposes described above.
gperya retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including ongoing legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR licensing / AMLA obligations |
| KYC and identity documents | Duration of account + 5 years post-closure | AMLA requirements (RA 9160) |
| Financial transaction records | Duration of account + 5 years post-closure | AMLA / BIR tax record requirements |
| Gaming activity records | Duration of account + 3 years post-closure | PAGCOR regulatory reporting |
| Support communications | 3 years from last interaction | Dispute resolution / quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
| Technical / server logs | 12 months | Security monitoring |
Once a retention period expires, gperya will securely delete or anonymize the relevant personal data unless a specific legal obligation requires continued retention. Anonymized or aggregated data that can no longer identify you may be retained indefinitely for platform analytics and research purposes.
gperya uses cookies and similar technologies on gperya.ws to operate the platform effectively, protect player accounts, and understand how the site is being used. The following types of cookies are used:
gperya does not use advertising or third-party marketing cookies. You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may prevent some features of the platform from functioning correctly.
As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights regarding your personal data held by gperya. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 14.
Request a copy of the personal data gperya holds about you, along with information about how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held by gperya. Some corrections may require updated KYC documentation to be submitted.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations under PAGCOR and AMLA requirements.
Object to the processing of your personal data for legitimate interest purposes, including profiling for platform improvement, at any time.
Request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible, so you can transfer it to another service.
Withdraw consent to marketing communications or any other consent-based processing at any time, without affecting the lawfulness of processing carried out before withdrawal.
gperya will respond to all data privacy rights requests within thirty (30) calendar days of receipt. Where a request is complex or voluminous, we may extend this period by a further thirty days and will notify you accordingly. There is no charge for exercising your rights in standard circumstances.
If you believe gperya has failed to handle your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent regulatory body responsible for enforcing RA 10173.
gperya implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:
While gperya takes all reasonable steps to protect your data, no internet transmission is completely secure. You also have a responsibility to protect your account by keeping your login credentials confidential and not sharing them with anyone.
The gperya platform is strictly intended for adults aged 21 years and above, as required by PAGCOR regulations and Philippine gaming laws. gperya does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.
If gperya discovers that personal data has been collected from an individual under the age of 21, that account will be immediately closed, the data will be securely deleted (subject to any minimum legal retention obligations), and any deposited funds will be returned to the originating payment method. If you believe an underage individual has registered on gperya, please contact our support team immediately.
gperya's platform is primarily operated from within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process data in data centers located outside the Philippines.
Where personal data is transferred outside the Philippines, gperya ensures that adequate safeguards are in place in accordance with the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on cross-border data transfers. These safeguards may include standard contractual clauses, the adequacy of data protection laws in the destination country, or other legally recognized transfer mechanisms.
gperya will not transfer your data to any jurisdiction that does not provide an adequate level of protection for your personal information without first putting appropriate contractual safeguards in place and, where required, obtaining your explicit consent.
gperya reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, PAGCOR requirements, or platform features. The effective date at the top of this page will be updated whenever material changes are made.
Where changes are material — meaning they significantly affect how we collect or use your personal data — gperya will notify you by email to your registered address or via a prominent notice on the gperya platform at least fourteen (14) days before the changes take effect. Your continued use of the platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically so that you remain informed about how gperya is protecting your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by gperya, you may contact our Data Protection Officer through the following channel:
Data Protection Officer — gperya
Email:
[email protected]
Please include "Privacy Request" in your subject line and provide sufficient detail for us to identify your account and understand your request. gperya aims to acknowledge all privacy-related enquiries within five (5) business days and to resolve them within thirty (30) calendar days.
If you are not satisfied with gperya's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters under RA 10173.
gperya is built for Filipino players — with full PHP support, PAGCOR regulation, and a genuine commitment to keeping your personal data safe. Must be 21+ to play.
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